Vladivostok, Bestuzheva Str., 29
+7 (423) 230-22-41 , +7 (908) 999-22-41
en
ru
Booking rooms

FAQ

Location in the center
of Vladivostok
Renewed room stock
Breakfast buffet
Free WiFi throughout
the hotel territory
  • What rooms are available for booking?
    Answer:

    Standard double room with one double or two separate beds, standard single, family two-room with one large and two separate beds, suite with one large or separate beds.

  • What amenities are provided in the rooms?
    Answer:

    All rooms are air conditioned. Each room has a TV, refrigerator, wardrobe, telephone, set of towels, private bathroom, hairdryer, heated towel rail, gel and liquid soap. Coolers with hot and cold water are installed on each floor.

  • How can I book a room?
    Answer:

    You can book a room on our website https://gemhotel.ru/ by choosing the date of arrival and departure, the rate you need, the category of the room and the method of payment. Or you can call us at +7(423)2302-241 or +79089992241 and the administrator will be happy to book a room for you and answer all your questions.

  • What payment methods do you accept?
    Answer:

    You can pay with Visa, MasterCard, UnionPay and MIR bank cards, in cash or by transferring funds to the hotel's current account (only for legal entities).

  • Do you have airport transfer services?
    Answer:

    Unfortunately, the hotel does not provide transfer services at the moment. The administrator will be happy to help you order a taxi if necessary.

  • How far is the hotel from the city center?
    Answer: Hotel "Zhemchuzhina" is located in the city center, within walking distance from the railway station, descent to the sea
  • Do you have a pool or spa?
    Answer:

    Unfortunately, there is no spa and pool at the hotel.

  • What attractions are close to the hotel?
    Answer:

    Located in the heart of Vladivostok, Zhemchuzhina Hotel is within walking distance of V.K. Arseniev, Geological and Mineralogical Museum of the Far Eastern Geological Institute of the Russian Academy of Sciences, Lenin Monument and Vokzalnaya Square.

    There are many restaurants, cafes and bars within walking distance of the hotel.

  • Are closing documents provided for reporting?
    Answer:

    When paying

  • Can I order breakfast in my room?
    Answer:

    There is currently no such service. But you can always visit the cafe located on the 1st floor of the hotel. Opening hours from 7:00 to 00:00

  • Do you have free Wi-Fi?
    Answer:

    Yes, connection to the Slavhotels-Wi-Fi network is free of charge in all rooms and throughout the hotel

  • Do you have meeting rooms for events?
    Answer: Unfortunately, the hotel does not have a conference room
  • How can I cancel or change my booking?
    Answer: If you booked a room on the site, you will receive an email with booking details to the email address specified during booking. The letter contains a MANAGE BOOKING section and an access code, thanks to which you can change or cancel your booking yourself. Or you can contact the administrator on duty by phone +7(423)2302-241 or +7(908) 999 22-41
  • Is it possible to come with pets?
    Answer: Pets are not allowed in the hotel.
  • What facilities are available at the hotel? (elevator, luggage storage, etc.)
    Answer: For our guests we provide luggage storage, an ironing room on the 1st floor, 2 elevators, as well as hot and cold water coolers on each floor.
  • What time is the check-in time at the hotel?
    Answer: Check-in time at 14.00 local time.
  • What time is check out from the hotel?
    Answer: Checkout time 12.00 local time
  • What documents can be used to check into a hotel?
    Answer:
    • Passport of a citizen of the Russian Federation, proving the identity of the Russian Federation on the territory of the Russian Federation;
    • Birth certificate - for a person under the age of 14;
    • passport certifying the identity of a citizen of the Russian Federation outside the Russian Federation, for a person permanently residing outside the Russian Federation;
    • passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identity document of a foreign citizen;
    • temporary identity card of a citizen of the Russian Federation;
    • a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identity document of a stateless person;
    • temporary residence permit for a foreign citizen or a person without citizenship;
    • residence permit of a foreign citizen or a stateless person;
    • migration card, visa, valid for the entire period of residence of a foreign citizen in a hotel (in accordance with the requirements of migration legislation).

    If the hotel staff finds violations of the terms of stay in the territory of the Russian Federation, registration or other violations of migration legislation, the hotel has the right to refuse the Guest to check into the hotel.

  • Is it possible to check into the hotel before 14.00
    Answer: Yes, subject to availability and check-in time, you will be offered an early check-in service, or you can leave your luggage in the luggage room
  • Is it possible to book a room for a few hours?
    Answer: The hotel does not offer hourly rates.
  • Does the child stay for free?
    Answer: Children from 3 years old can stay free of charge without extra bed and bed linen.
  • Are there kettles or drinking water in the rooms?
    Answer: Kitchen areas equipped with kettles
  • Is there an extra bed available in the rooms?
    Answer: Sorry, this service is not available.
  • Are slippers and bathrobes provided in the rooms?
    Answer: We recommend bringing slippers with you, you can rent bathrobes. The room package does not include personal hygiene products such as toothpaste and toothbrush
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